Privacy Policy for RattoMatt

1. Information We Collect

To deliver a surgically precise, school-aligned learning experience, we collect the following categories of data:

• Account Information: Name, email address, phone number, and account credentials of the parent or guardian, as well as the student’s name.
• Academic Profiles: The student’s grade (Grades 8–10), board affiliation (ICSE or CBSE), school name, and specific syllabus inclusions or omissions.
• Performance Data: Completed practice questions, custom mock tests, and submitted test papers evaluated through our grading and reporting service.
• Device and Usage Data: IP addresses, browser types, interaction logs, and delivery preferences for materials sent directly to mobile devices.

2. How We Use Your Information

We process your data strictly to power our hyper-localized study engine. Specifically, we use it to:

• Customize and deliver school-specific study notes, mock tests, and curriculum updates.
• Evaluate test submissions and generate diagnostic performance reports.
• Transmit educational resources directly to your registered phone number or device.
• Process subscription transactions and manage sample requests.
• Improve platform performance and optimize learning frameworks.

3. Children’s Privacy & Parental Consent

Because RattoMatt provides services tailored to students under the age of 18 (typically grades 8–10), we require explicit parental or guardian consent during account creation. We do not knowingly collect personal data from minors without a parent or guardian’s verification. Parents retain the right to review, modify, or request the deletion of their child’s academic profile and personal information at any time.

4. Data Sharing and Third Parties

We believe in absolute transparency and do not sell, rent, or trade your personal or academic data to third-party marketers. Data is only shared with trusted service providers strictly necessary to operate our infrastructure, including:

• Cloud hosting and secure database management platforms.
• SMS and mobile communication gateways for direct material delivery.
• Secure, encrypted payment processors for handling subscription billing.

5. Data Security & Retention

We implement industry-standard encryption and organizational safeguards to secure your data from unauthorized access, alteration, or disclosure. We retain your personal and performance data only for as long as necessary to fulfill the academic and subscription services requested, or as required by applicable laws.

6. Your Rights

Under applicable data protection laws (including India’s DPDP Act), parents and users hold specific rights:

• Right to Access & Correct: You can request a summary of the personal data we process and update inaccuracies.
• Right to Erasure: You can request the deletion of your account and associated academic history.
• Right to Withdraw Consent: You can revoke consent for data processing at any time, which may limit your access to platform features.

7. Contact Us

For any privacy-related queries, data requests, or parental consent management, please contact us at:

Email: care@rattomatt.com